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Quickly find answers to your questions about KLYN, usage, charging, ordering, and returns.
Product & Usage
Everything about what KLYN is and how to use it.
What is KLYN?
KLYN is a portable bidet that helps you make your daily hygiene fresher, cleaner, and more comfortable. You can use it at home, on the go, while traveling, or at work without a fixed installation.
How do I use KLYN?
Fill the reservoir with clean water, turn on KLYN, and direct the water jet where you want extra freshness. After use, rinse the nozzle and store the product compactly.
Can I use KLYN on the go?
Yes, KLYN is specifically designed for on-the-go use. Its compact size makes it easy to carry in your bag, toiletry bag, or suitcase.
Hygiene & Cleaning
This is how you keep KLYN clean and pleasant to use.
How do I clean KLYN?
Rinse the mouthpiece with clean water after use and let it dry thoroughly before storing KLYN. Do not use aggressive cleaning agents.
Is KLYN hygienic?
Yes, when you clean KLYN normally and store it dry, the product is hygienic to use. We recommend rinsing the mouthpiece regularly.
Charging & Battery
Information on charging and daily use.
How do I charge KLYN?
KLYN can be easily charged with the included cable. Make sure the connection is dry before charging the product.
How long does the battery last?
Battery life depends on how often and how long you use KLYN. With normal daily use, you won't need to constantly charge it.
Ordering & Shipping
Everything about your order, delivery time, and shipping.
What is the delivery time?
Orders are processed as quickly as possible. After dispatch, you will receive a track & trace code so you can follow your parcel.
Can I track my order?
Yes, as soon as your order has been shipped, you will automatically receive an email with the track & trace details.
Pay
Information on payment methods and security.
Which payment methods do you accept?
You can pay using the payment methods available in the checkout. All payments are made via a secure connection.
Returns
Not completely satisfied? Here's how returns work.
Can I return KLYN?
You can return your order according to the return conditions on our website. Please ensure the product is returned complete and in good condition.
How do I request a return?
Contact us with your order number. We will then explain step-by-step how to register your return.
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